Legal
Privacy
This policy covers canopy.ag, our marketing website. It describes what this site collects, why, and who it reaches. Customers using the Canopy platform are covered by the agreement with their organization, not by this page.
What this site collects
Two things: the demo request form and the demo scheduler.
When you submit the demo request form, we receive the company name, your name, your email address, your phone number, the company size you select, and anything you write in the message field. Your IP address is sent with the submission so we can tell a genuine enquiry from automated abuse.
When you book a demo, we receive the time you pick and the details the booking form
asks for, such as your name, email address, company and phone number. If the link
that brought you here carried campaign tags (the utm_ parameters or a
Google Ads click ID), we record those with your booking so we know which campaign
led to the conversation.
We run no analytics, advertising, or session-recording trackers on this site, and we set no cookies for those purposes. Reading these pages leaves us nothing.
Why we collect it
To reply to your enquiry and to decide whether Canopy is a fit for your operation. That is the only purpose. We do not sell it, rent it, or share it with advertisers, and we do not add you to a marketing list because you asked for a demo.
Where it goes
A demo submission is validated by a function running on Vercel, our hosting provider, and forwarded over an encrypted connection to a database Canopy operates on its own infrastructure. If that database cannot be reached, the submission is emailed to Canopy through Resend instead, so an enquiry is never silently lost. Vercel and Resend process the data on our behalf and are not permitted to use it for their own purposes.
The scheduler runs on Canopy's own infrastructure at schedule.canopy.ag. A booking creates an event, with a Google Meet link, in the calendar of the Canopy person you will meet, so Google processes the booking details as our Google Workspace provider. The booking is also recorded in the business system we use to follow up enquiries.
Access is limited to people at Canopy who need it to respond to you.
How long we keep it
We keep demo enquiries while there is a live conversation and for a reasonable period afterwards, so we can pick up where we left off if you come back. When an enquiry is clearly finished and you have not asked us to keep it, we delete it.
Your choices
Write to hello@canopy.ag and ask for a copy of what we hold about you, a correction, or deletion. We will act on it. You do not need an account or a specific form of words, and we will not ask why.
Changes
If this policy changes in a way that affects what we do with information already given to us, we will say so here and update the date above.
Contact
Questions about this policy go to hello@canopy.ag.